Last Updated: March 28, 2023
Collection of Information
Use of Information
Advertising and Analytics
Disclosure of Information
Transfer of Information to the United States and Other Countries
Data RetentionYour Privacy Rights and Choices
Additional Disclosures for Individuals in California
Additional Disclosures for Individuals in Europe
Collection of information
The information we collect about you depends on how you interact with us or use our Services. In this section, we describe the categories of information we collect and the sources of this information.
Information You Provide to Us
We collect information you provide directly to us. For example, we collect information directly from you when you create an account, fill out a form, submit or post content through our Services, make a purchase, communicate with us via third-party platforms, request customer support, or otherwise communicate with us. The types of information that we collect include your name and email address, and any other information you choose to provide. If you make a purchase from us, we work with a third-party payment processor to collect and process your payment information.
Information We Collect Automatically
We automatically collect certain information about your interactions with us or our Services, including:
Information We Collect from Other Sources
We obtain information from other sources.For example, we may collect information from identity verification services,advertising networks, data analytics providers, and mailing list providers.This information includes IP address and location information. Additionally, if you create or log into your Big Ticket account through a third-party platform (such as Facebook or Google), we will have access to certain information from that platform, in accordance with the authorization procedures determined by such platform.
Information We Derive
We may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your approximate location based on your IP address or infer that you are looking to purchase certain products based on your browsing behavior and past purchases.
Use of Information
We use the categories of information we collect to provide the Services including, sending emails via the platform, facilitating user collaboration on the platform and showing user activity and permissions on the platform. We also use the information we collect to:
Disclosures of information
In certain circumstances, we may disclose (or permit others to directly collect) information about you. We may disclose the categories of personal information described above in the following ways:
We may also disclose aggregated or de-identified information that cannot reasonably be used to identify you. Big Ticket processes, maintains, and uses this information only in a de-identified fashion and will not attempt to re-identify such information, except as permitted by law.
Transfer of information to the United States and other countries
Big Ticket is headquartered in the United States and we have operations and vendors in the United States and other countries. Therefore, we and those that perform work for us may transfer your personal information to, or store or access it in, jurisdictions that may not provide levels of data protection that are equivalent to those of your home jurisdiction. Where required by law, we provide adequate protection for the transfer of personal data in accordance with applicable law, such as by obtaining your consent, relying on the European Commission’s adequacy decisions, or executing Standard Contractual Clauses. Where relevant, you may request a copy of these Standard Contractual Clauses by contacting us at firstname.lastname@example.org.
Your privacy rights and choices
Access, Correction, and Deletion
Depending on where you reside, you may have the right to (1) request to know more about and access your personal information, including in a portable format, (2) request deletion of your personal information, and (3) request correction of inaccurate personal information.
To request access, correction, or deletion of your personal information, email us at email@example.com.
We may verify your request by asking you to provide information related to your recent interactions with us, such as last day and location of login. If we deny your request, you may appeal our decision by contacting us at firstname.lastname@example.org. If you have concerns about the results of an appeal, you may contact the attorney general in the state where you reside.
Opting Out of Targeted Advertising, Sharing, and Sales
As described in the "Targeted Advertising and Analytics" section above, we process personal information to understand and improve your experience with our Services and to serve you advertisements on non Big Ticket properties. Some of these activities may be considered “sales” or “sharing” of your personal information or “targeted advertising” under certain privacy laws. Depending on where you reside, you may have the right to opt out of targeted advertising, sharing, and sales of your personal information. You can do so by emailing us at email@example.com.
We will not discriminate against you for exercising your privacy rights.
When you first launch any of our mobile apps that collect precise location information, you will be asked to consent to the app’s collection of this information. If you initially consent to our collection of such location information, you can subsequently stop the collection of this information at any time by changing the preferences on your mobile device.
Cookies and Similar Tracking Technologies
You may opt out of receiving promotional emails from Big Ticket by following the instructions in those communications or by managing your communication preferences in your account settings. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
Mobile Push Notifications
With your permission, we may send push notifications to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.
Additional disclosures for individuals in California
The California Consumer Privacy Act (“CCPA”) requires us to explain some information using certain definitions and categories. If you reside in California, this section applies to you and describes our data practices today and in the preceding 12 months.
We collect personal information for the business and commercial purposes described in the "Use of information" section above.
Category of personal information
Categories of Recipients
May be derived from:
Internet or other electronic network activity information
We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.
We do not knowingly sell or share personal information about consumers under the age of 16.
Your Privacy Rights
You have the right to opt out of sharing and sales at any time by emailing us at firstname.lastname@example.org. You can also opt out by visiting our Services with a legally-recognized universal choice signal enabled (such as the Global Privacy Control). You may need to renew your opt-out choice if you use a different browser or device to access our Services, or if you clear your cookies. Please see the "Your privacy rights and choices" section above for more information about the privacy rights you have as a California resident, how to exercise your rights, and how we will verify your requests.
If you are submitting a rights request as an authorized agent, you are required to submit proof of your authorization to make the request, such as a valid power of attorney or proof that you have signed permission from the individual who is the subject of the request. Please do not provide any sensitive personal information in connection with this request, such as a driver's license or other government-issued ID. In some cases, we may be required to contact the individual who is the subject of the request to verify his or her own identity or confirm you have permission to submit this request. If you are an authorized agent seeking to make a request, please email us at email@example.com.
Notice of Financial Incentives
We offer various financial incentives. For example, we may provide discounts, coupons, or other benefits to customers who join membership programs or sign up to receive our marketing emails or text messages. When you participate in a financial incentive, we collect personal information from you, such as identifiers (like your email address or phone number), commercial information (like your purchase preferences and interests or purchase history), professional or employment-related information, inferences drawn about your preferences, and other categories of personal data that relate to or are reasonably capable of being associated with you. You can opt into a financial incentive by following the sign-up or participation instructions provided, and, for any ongoing benefits, you can opt-out at any time, such as by following the unsubscribe instructions in the applicable program’s terms and conditions, promotional emails, or text messages, or contacting us at firstname.lastname@example.org. In some cases, we may provide additional terms and conditions for a financial incentive, which we will provide to you when you sign up. The value of your personal information is reasonably related to the value of the offer or discount presented to you.
Shine the Light
California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. If you are a California resident and would like to make such a request, please contact us at email@example.com.
Additional disclosures for individuals in Europe
If you are located in the European Economic Area (“EEA”), the United Kingdom, or Switzerland, the following section applies to you.
Legal Basis for Processing
When we process your personal data as described above, we do so in reliance on the following lawful bases:
Data Subject Requests
Please see the "Your privacy rights and choices" section above for more information about your privacy rights and how to exercise them. In addition, you may have the right to object to certain processing or request we restrict certain processing. To exercise any of these rights, please contact us at firstname.lastname@example.org.
If you have a concern about our processing of personal data that we are not able to resolve, you have the right to lodge a complaint with the Data Protection Authority where you reside. Contact details for your Data Protection Authority can be found using the links below:
For individuals in the EEA: https://edpb.europa.eu/about-edpb/board/members_en
For individuals in the UK: https://ico.org.uk/global/contact-us/
For individuals in Switzerland: https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/contact.html